Cookie Policy

Last updated: September 24, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.

Vertex Legal uses cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized features.

2. How We Use Cookies

We use cookies for several purposes to improve your experience:

  • Authentication: To keep you logged in and secure your account
  • Preferences: To remember your settings and customizations
  • Analytics: To understand how our platform is used and improve it
  • Performance: To optimize loading times and functionality
  • Security: To detect and prevent fraudulent activity

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable core features like user authentication, security, and basic navigation.

Examples: Session tokens, login status, security preferences

3.2 Functional Cookies

These cookies enhance functionality and personalization. They remember your preferences and settings to provide a better user experience.

Examples: Theme preferences, language settings, dashboard customizations

3.3 Analytics Cookies

These cookies help us understand how users interact with our platform. The information is aggregated and anonymous, helping us improve our services.

Examples: Page views, feature usage, user journey tracking

3.4 Performance Cookies

These cookies help optimize the performance of our platform by monitoring loading times and identifying areas for improvement.

Examples: Loading speed metrics, error tracking, performance monitoring

4. Managing Your Cookie Preferences

4.1 Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies or cookies from specific sites
  • Block third-party cookies
  • Clear all cookies when you close the browser
  • Receive notifications before cookies are stored

4.2 Platform Settings

Within Vertex Legal, you can manage certain preferences through your account settings:

  • Analytics data collection preferences
  • Marketing communication settings
  • Personalization features

5. Third-Party Cookies

Our platform may include third-party services that set their own cookies. These include:

5.1 Analytics Services

We use analytics services to understand platform usage and improve our services. These services may set cookies to track user behavior.

5.2 Support Services

Our customer support tools may use cookies to provide better assistance and track support interactions.

Note: We carefully select third-party services and ensure they comply with privacy standards. However, we recommend reviewing their privacy policies for complete information.

6. Policy Updates

We may update this Cookie Policy periodically to reflect changes in our practices or applicable laws. When we make significant changes:

  • We will update the "Last updated" date at the top of this policy
  • We may notify you through email or platform notifications
  • Significant changes will be highlighted on our platform

7. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Factonest Technologies PVT LTD

Email: privacy@vertex.legal

Support: support@vertex.legal

Address: Kerala, Trivandrum, India

Phone: +91 95390 22225

By continuing to use Vertex Legal, you consent to our use of cookies as described in this policy.