Privacy Policy

Last updated: September 24, 2025

1. Introduction

We, Vertex Legal, offer the online Website for the benefit of its users, namely individuals, law firms and corporates ("Customers") registered with us. The Website requires the Customers to provide certain data namely personally identifiable information that can be used to contact or identify you ("Personal Data") depending upon the nature of usage by the Customers.

Such Personal Data shall be stored by Us for the purpose of profiling of the Customers. Personal Data that may be collected and processed by us include, but is not limited to email address, your first name and last name, your employer, title and position, phone number, address, state, postal code, city, and usage data and any other personal information that you may provide to us.

By using the Website, You agree to the collection, use, sharing and disclosure of information in accordance with this privacy policy ("Policy"). It is hereby clarified that we may modify or update this Policy from time to time, and Your continued access to, or use of the Website, will be deemed to be an acceptance of the said modifications.

We are committed to respect your online privacy and recognise the need to have systems in place to safeguard and use the personally identifiable information shared with us. This Policy describes how the Personal Data uploaded by You in the Website is stored, used, disclosed and transferred.

2. Data Shared by Users

For availing our services through our Website, You are required or You may be asked to provide us with Personal Data. Personal Data required by us may differ depending upon whether the Website is to be used by You in your individual capacity or as the employee of an organisation.

In the former case, You shall be required to provide personal information including but not limited to email address, your first name and last name, your educational qualifications, your employment status and other details pertaining to the same including title and position, phone number, address, state, postal code, city, location information and usage data and any other personal information that you may provide to us.

We collect, store, process, and transfer the personal data of the User(s) subject to their voluntary consent to avail our services through the click wrap process. You shall not suppress any material information for effective utilization of our Website.

The User may, at any time, fill the incomplete details, update or rectify the existing Personal Data provided with us for processing. However, accurate and valid personal details of the User must be added and the data should not mislead other registered users nor should be an impersonated data.

When You are using a device to access the Website, we may collect technical or other related information from the device used as well, including the device location, Your Device Unique ID, the IP address of Your device, Your operating system, the type of internet browser You use, unique device identifiers and other diagnostic data ("Usage Data").

3. Purpose of Data Collection

We use the personal data in a fair and reasonable manner and only for lawful purposes. The primary purpose for the collection of Personal Data is to provide our services in an efficient manner.

The Personal Data collected shall also be used for providing customer support, improving the overall experience and quality of our services and/or the Website, sending You information about our products and services and updates on changes in our existing services/products, preventing and for taking action against any violation of our Terms of Use and for defending our legal rights in any proceedings or for seeking legal or technical advice pertaining to such proceedings.

4. Sharing of Data

We may be required to share Your Personal Data in good faith and belief with statutory, judicial or regulatory authorities for responding to any summons or legal proceedings or to investigate or take action against any illegal activity or fraud or breach of our Terms of Use.

You shall give consent or deem to have given consent at the time of sharing Your Personal Data which shall be stored and processed based on such consent. We may also have to share or process Your Personal Data if so required by any court order or statutory authority or to retain the same as required under any applicable laws.

5. Third Party Sites

Our Website may contain links to other sites. Please note that those sites are not governed by this Privacy Policy and hence You are requested to check their privacy policy before sharing data with them.

We may partner with third party agencies or affiliates to provide You ancillary services and hence You shall be bound by their privacy policy. Till such time Your Personal Data is available with us, this privacy policy shall continue to be applicable, however, we do not represent or warrant regarding the usage or storage or processing of Your Personal Data by Users registered with us or by third party sites linked to the Website.

6. Cookies and Technical Information

We may use cookies to collect and store the technical information about Your system while interacting with the Website and other preferences chosen by You for providing You better experience while using the Website.

Cookies are essentially small data packets. When You visit a website, a web server sends these data packets to Your computer, which then stores them as files in your browser cache.

Here's how cookies are typically used:

  • Authentication: Cookies can store login credentials and help keep users authenticated
  • Personalization: They can remember your preferences, such as language settings, font size, and layout
  • Analytics: They can gather data on website traffic and usage to help improve performance and design

Most browsers give you control over cookies, including whether to accept them and how to delete them. We use cookies to enhance our Website and improve your overall experience with it.

7. Data Retention and Your Rights

You are entitled to certain rights with regard to your Personal Data such as, to request details concerning you; to have your Personal Data rectified or corrected if it is inaccurate or incomplete; to withdraw your consent and to object to or request restrictions on the processing of your data.

You shall have the right to require us to delete Your Personal Data available with us or to stop sharing the same. Upon such request, we shall delete/cease the processing of Your Personal Data within 14 days of withdrawal of your consent.

However, Your right to use the Website shall also be affected by such deletion of Your Personal Data. Please note that the legal rights available with You may be limited in certain cases.

8. Confidentiality and Security

We respect the security and confidentiality of Your Personal Data. The security of your data is important to us, but remember no method of transmission over the Internet, or method of electronic storage is 100% secure.

While we strive to use commercially acceptable means and established standards to protect your Personal Data, we cannot guarantee its absolute security. We shall ensure that third party service providers who are involved in the process are bound by similar standards that we follow.

We shall ensure to adhere to the laws applicable in this regard including but not limited to Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023. By accepting the terms of this policy, You agree that the standards and practices implemented by us are sufficient for the protection of Your Personal Data.

9. Grievance Redressal and Contact

If You have any questions/queries regarding this Privacy Policy or with regard to the protection of the personal data collected from You, You are advised to contact our Grievance Redressal Mechanism.

Factonest Technologies PVT LTD

Email: privacy@vertex.legal

Support: support@vertex.legal

Address: Kerala, Trivandrum, India

Phone: +91 95390 22225

Disclaimer: Since our services are managed through technology-driven platforms which are prone to technical defaults and other disruptions, there is an inherent risk of service outages and data breaches, despite all possible precautions. We shall not be held liable for any hardship or loss caused due to such technical issues.